MAINTENANCE
Peace of Mind for your System
A reliable phone system within a business is a much-needed asset. V4 Cloud offer the very best, manufacturer approved, business telecom maintenance packages to all businesses using our system.
Our maintenance packages offer peace of mind and assurance with fully trained and accredited engineers always on hand to resolve any problems that may occur within your system.
All maintenance packages include free telephone support and remote programming from our team based in our Midlands Head Office.
Our Engineers and Support
Our engineers pride themselves on a job well done and work with the aim of ensuring that there is minimal disruption to your working environment, whether it be during installation or general maintenance work. Your employees will not even know we are there at times.
With constant expansion of our team of engineers and support staff, we can ensure you will receive the very best business maintenance with superior response times and satisfaction.
Flexible Pricing Plans
Ensure you are provided with the most suitable and best business telecoms maintenance package for your business.
Basic Plan
£ 29.99
Monthly Package- Up to 10 extensions
- Monday – Friday 9am - 5pm Remote Diagnostics
- 8-hour critical response time*
- Up to 24-hour response on non-critical faults
- Security Management
- Telephone System manufacturer parts covered
Preferred Plan
£ 49.99
Monthly Package- Up to 20 extensions
- Monday – Friday 9am - 5pm Remote Diagnostics
- Preferred account status
- 6-hour critical response time*
- Up to 20-hour response on non-critical faults
- All system engineer labour time covered
- Telephone System manufacturer parts covered
Premium Plan
£ 59.99
Monthly Package- Up to 50 extensions
- Monday – Friday 9am - 5pm Remote Diagnostics
- Saturdays 9am - 1pm Remote Diagnostics
- 4-hour critical response time*
- Up to 20-hour response on non-critical faults
- Annual Inspection Visit
- Priority account status
- All system engineer labour time covered
- Telephone System manufacturer parts covered