TRADEMARK & COPYRIGHT

Trademark & Copyright

All References made below to V4 Cloud are to ABI Business Services Trading as V4 Cloud, Company Number 08944517.

01
Trademark

This site includes registered Trademark and Trademarks which are the subject of pending applications or which are otherwise protected by law including, but not limited to the word V4 Cloud or the Logo of V4 Cloud and V4 Cloud. You may not use these Trademarks or the name "v4 Cloud" or the name of any of our related companies.

02
Copyright

You may view this website and its contents using your web browser and save an electronic copy of the web site solely in the usual operation of your web browser in visiting the site. You must not otherwise reproduce, transmit (including broadcast), adapt, distribute, sell, modify or publish or otherwise use any of the material on the site, including audio and video excerpts, except as permitted by statute or with V4 Cloud's prior written consent. The material as given on www.v4cloud.co.uk, the software, design, brochures, text and graphics contained in www.v4cloud.co.uk and the outline and layout of www.v4cloud.co.uk are owned or licensed by us and protected by Copyright.

03
Link to third party sites

Please refer to our DISCLAIMER website terms of use page on www.v4cloud.co.uk for further information in this area.

04
Framing

You must not frame any of the material appearing on www.v4cloud.co.uk except in accordance with V4 Cloud's prior written consent and agreement.

TRADEMARK & COPYRIGHT NOTICE

Any customer disputes relating to our services should be made in the first instance by contacting our customer service department on 02477 580005 or via email to support@v4cloud.co.uk during the designated business hours as detailed above or in writing to: Customer Services Manager, V4 Cloud UK, 228 Widdrington Road, Cash's Business Centre, Coventry, CV1 4PB.

A prompt internal investigation will be conducted and we will aim to provide a resolution to the customer within 28 days.

If you believe that your dispute has not been dealt with satisfactorily then you should then write to Gurpal Gill, Customer Experience Director, V4 Cloud UK, 228 Widdrington Road, Cash's Business Centre, Coventry, CV1 4PB or email: am@v4cloud.co.uk for escalating your complaint.

Our Customer Experience Director will take upon the mandate to provide a resolution to the customer within 28 days and reach our internal targets in Customer Experience. V4 will investigate all disputes and take appropriate action to resolve any complaint where necessary as our top priority within our day to day operations at all times.