The Benefits of Moving to Third-Party IT Support

14th February, 2022

The Benefits of Moving to Third-Party IT Support – Why move to Outsourced Managed IT?

The working world has changed so much since the pandemic, with so many organisations being pushed to their absolute limit with new technology demands.

In-House IT staff were being overworked with the constant stream of new remote working tickets, getting staff all set up at their newly made home offices. Meaning they were struggling with the everyday network demands, security issues and much more.

Now we are starting to enter a period of stabilisation, many companies are still thinking about whether it is now worth moving their IT support to partially or fully to a third party.

Having worked with many organisations with different IT situations we have concluded a list of what are the best options for your business when it comes to IT support and showing you the benefits of moving to third party IT Support.

Larger Amount of More Knowledgeable Staff

Now we are not saying all in house IT staff aren’t knowledgeable, but there can be some instances where only certain members of staff will know a certain topic, and when they are not available this can cause issues for the end-user who is requiring assistance

Moving to a third party you will be access to:

  • OS support
  • Software Support
  • Managed Firewall
  • Wi-Fi and Home Network Support
  • Hardware support
  • PC Optimisation
  • Cloud and Disaster Management
  • Email Account Setup and Support

Whenever you need it! – Find out more here

Availability When/Wherever you need it

You don't have to worry about being left with limited (or no) support when an employee gets sick or quits suddenly. Have on hand support whenever you need it, who will be able to look after any of your needs and find a solution as quickly as possible

You can scale your IT resources up and down according to your needs

With an outsourced IT provider, you can scale your support up or down for however your business needs. Whether you are growing or starting to take a different route with your IT, your provider will be happy to help with adding or removing services.

Saving Money

Most IT service providers have experts on staff that simply cost too much for the average business, such as a vCIO, cyber security experts, app dev experts, and more with a managed IT, provider. You can get all these experts for a fraction of the price.

Sound like something you are interested in?

Find out more here - see how V4 Cloud can help you with all your IT and much more!